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Client guide

AI assistant: from your first question to publication

One assistant, in text and voice, to explain the offer and guide you through your project. You check the information and confirm the decisions.

Updated Version 2026-10-11-v1
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The same assistant, in text and voice

You can ask questions on the public website and continue in the client area after signing in. Type or start voice, when available, from the assistant panel. In your account, help depends on the page you have open, the selected project, its current stage and your permissions.

From choosing to applying

The assistant explains SITE for a professional website and SHOP for an online store; for needs outside the standard offer, it can guide you towards CUSTOM. It helps prepare your project description and application fields. A draft is not a submitted application: check the summary, complete the required declarations and explicitly confirm submission at the appropriate step. Account-only actions require sign-in.

Business information and the questionnaire

It can research public information about your business, suggest sources and help you formulate questionnaire answers. Check that results refer to the right company, open the sources and correct the information before confirming it. Search results do not automatically become official company details: confirming your draft does not replace the team’s review. Review your answers and use the separate submission step when required.

Revisions and final approval

After inspecting the preview, you can get help organizing and submitting feedback for available revision rounds. When the project allows it, the assistant also guides you through final approval. You must personally inspect the specified version, read the consequences and explicitly confirm; any personal declarations remain yours to make. Decisions reserved for the company owner require the owner’s account.

The publication plan is a separate step

Approving the final version does not publish the website. The assistant can explain the current plan and guide the owner through its separate confirmation, when available. Check the domains, settings and conditions shown. Publication follows the authorized plan, project requirements and the team’s work: a conversation does not mean the site is live.

Support during your project

In the client area, it can help you find the next step, prepare a support request, reply or reopen a conversation when permitted. Check the company, project, stated recipients and message before confirming submission. The team’s response remains in the support conversation; an assistant draft is not a response from the team.

You decide, with or without the assistant

You can always use the normal pages, buttons and forms. Available actions require the review, confirmations and permissions specified by the workflow; check the displayed result. The assistant does not sign contracts, make payments, change your profile or security settings, or invite colleagues for you. It does not guarantee search rankings or sales; prices, scope and commitments remain those in your offer and applicable documents.

Privacy and your microphone

Using the assistant requires its dedicated privacy consent. Voice also requires microphone permission and starts at your command. Do not share passwords, access codes, card details or other secrets. Read the privacy notice for how messages and audio are processed and the available options.

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